Writing a formal letter [English]

                                                         Rafael Andrades Navarrete Nº 12
                                                         Málaga
                                                         29004
                                             Wednesday 22nd November, 2017

Plaza Mayor P. de ocio
Alfonso Ponce de León
29004



 Dear Sir or Madam,

I am writing to complain about a video game, which I purchased online last weekend as a birthday present for my younger brother.


When my brother tried to put the video game in the console, it would not let him because there was an error, the console started to making stranges noises. After, cleaned the DVD and the same. I think that is totally inappropiate because it is a well known game.


 Furthermore, we were shocked to see that the game promotes bad behavioir and is completely unacceptable waste my money in this way.

Until now, I had always been really impressed with games of this type and quality, but my brother is very sad because he was very excited, he wanted to play it. Under the circumstances, could you give me a full refund, please? I would be grateful. Thank you.




Yours faithfully,




Patricia Martín Arroyo.

A natural park [Diálogo inglés]

-Hello Patri!

-Hello Pablo, how are you?

-I'm excited for travelling to the Canary Island, in Lanzarote.

-What are you going to visit?

-I will be visiting a natural park called Timalfaya.

-When my mother was young. she visited this place! She told me thet it's  very beautiful and it seems like mars.

-Yes! It's true. About the vegetation, there are líquenes. There isn't too many trees for the climate. It exists volcanic activity.

-My mother told me that there are animals like: rats, rabbies, lizards and acuatic animals like octopuses, starfish,...

-I will go with my family and I will stay in Lanzarote in a hotel.

-The tradicional food of Lanzarote are the potatoes with salt, they are delicious! How long will you be there?

-One week more or less because I will be doing surfing, kayaking, jet skies...

-That's amazing! In my opinion, it will be fantastic for you, you'll have a lot of fun and the visit will be worth it.      

Ups, I must go, good trip!

-Thank you! Bye!